Can I park the van anywhere when staying overnight?
Mostly yes, occasionally you may get moved on if you try and camp in a paying car park. Overnight ‘camping’ is generally tolerated if you do not outstay your welcome or create mess or disturbances.
There are many free campervan car parks with toilets and showers all the way along the coast, for a few there may be a small fee approx 8€ a night.
What is included in the van hire?
With each van hire there is…
150kms free per day (30cts per km thereafter),
Gas burner with 1 spare gas (approx 5€ per replacement available from most supermarkets),
Cooking equipment and cutlery for 2 people,
20l fresh water tank,
20L wetsuit bucket,
45L battery operated cool box,
Outside tables and chairs,
CD player with ipod input jack
What type of fuel do the vans use?
All VanTripper campers use diesel (gasoil).
What happens if I break down or have a problem with the van?
We have 24hr roadside assistance for our VanTripper vans.
Just phone the depot if you have any problems and we will arrange everything.
Do you have to pay for additional drivers or Kms?
There is a 150kms per day included with your rental, thereafter there is a 20cts per KM charge.
All drivers with a valid license are covered as long as VanTripper has a copy of each license.
Do I have to leave a deposit for the van?
Yes we take an imprint of your credit card, and a 500€ cash deposit to cover any breakages.
Do vans have roof racks or tow bars?
What are the external dimensions of the campers?
Aprrox 3.5mtrs long 1.9mtrs high and 1.8mtrs wide.
What time can I collect my van on the first day?
Normally rentals start at 16.00, however if we have the van ready early there is no extra charge (no early check-ins are guaranteed).
What time do I have to bring the van back on the last day of rental?
All vans must be back by 10.00 on the last day of rental. There is a 20€ per hour charge for late returns.
Where is the VanTripper depot?
Our depot is in Moliets et Maa, 40660 SW France.
How do I get to the depot to pick-up my van?
We can provide a transfer service from most of the arrival points in and around the South West, we can also help with public transport information.
How many people can travel in a VanTripper Van?
Our ‘SurTripper’ vans can securely seat 3. There is a double bed inside the van, and tents can be provided.
Are there any age restrictions to rent a VanTripper van?
The only restriction we have is that you must have held a valid driving license for at least 3 years.
Is insurance included in the price of rental?
Yes our vans have fully comp insurance with an excess of 500€.
Do I have to pay a deposit to book?
Yes to confirm your reservation VanTripper require a non-refundable 30% deposit payed, the outstanding balance must be paid at the VanTripper depot before your rental begins.
Can I take the van to Morocco?
No our insurance is not covered in Morocco.
Do the vans come with maps?
No there are no maps included, you can hire a GPS from us.
What do I need to bring with me?
When you come to collect your VanTripper van please make sure the driver is present and that they have their drivers license with them along with any other licenses of additional drivers. We also need you to bring along a debit or credit card so that your details can be left on the contract and the cash/card to pay the outstanding balance. We can provide sheets and towels but a sleeping bag is a good idea for colder periods.
Do the vans have power and heating?
There is a 500w French plug socket in the van that can charge a laptop, phone etc… There is only heating when the engine is running.
What if I change my mind about surfboard hire or other extras after I have paid my deposit?
If you decide you want to add or remove extra hire after you have paid your deposit just drop our team an e-mail or call and we can adjust your requirements.